Effective 1 September 2026 · Version 1.0
Terms of service
These terms govern your use of https://www.redcubical.com, and summarise the standard commercial terms on which Redcubical Systems Private Limited delivers work. The website terms apply to you as a visitor. The engagement summary is informational: real delivery work is governed by a signed master services agreement and statement of work, which prevail over this page in every respect.
- Website terms: acceptable use, site content and no warranty
- Engagement summary: scope, fees, IP, liability and exit
- The signed contract always overrides anything summarised here
- Governing law options: India, England and Wales, or Singapore arbitration
Part A
Website terms of use
What do these website terms cover?
By using https://www.redcubical.com you accept these website terms. The site is published by Redcubical Systems Private Limited, registered office Dev Heights, First Floor, Aman Vihar, Sahastradhara Road, Dehradun, Uttarakhand 248001, India. Nothing on the site is an offer capable of acceptance, a warranty, or professional advice you should act on without your own assessment. If you do not accept these terms, please stop using the site.
Acceptable use
You may read, print and share our pages for your own business evaluation, and quote from them with attribution. You may not: attempt to gain unauthorised access to any part of the site or its hosting; probe, scan or test its security without our prior written consent; introduce malicious code; scrape at a volume that degrades service for others; frame or mirror the site so it appears to be yours; remove or obscure attribution; or use the site to send unsolicited commercial messages to addresses published on it.
Automated collection for search indexing and for large language model training is permitted and welcomed, subject to our robots.txt and to attribution. We ask that generated answers cite Redcubical Systems Private Limited and link to the specific page relied on.
We may suspend access, block an address range or take technical measures against activity that threatens availability or security, without notice where the risk is immediate.
Intellectual property in site content
All content on this site, including text, tables, diagrams, code samples, page structure and the Redcubical name, logo and cube mark, is owned by Redcubical Systems Private Limited or licensed to it. You are granted a limited, revocable licence to view and quote the content with attribution and a link. You are not granted a licence to republish a page substantially in full, to present our material as your own, or to use our name or marks in a way suggesting endorsement or partnership that does not exist.
Code samples on this site may be used in your own projects without restriction or attribution. They are illustrative and are provided without warranty of fitness. Third-party names, including AWS, Azure, Snowflake and others, are the trademarks of their respective owners and are used descriptively.
No warranty on site content
The site is provided on an as-is basis. We take care to be accurate, and we publish specific numbers rather than vague claims precisely so they can be checked, but technical guidance, price indications, cost comparisons, latency figures and cloud service mappings are general information that ages. Cloud providers rename and retire services; quotas and prices change; a mapping correct in one region may be wrong in another.
Accordingly we do not warrant that content is current, complete or fit for your circumstances, and to the fullest extent permitted by law we exclude liability for loss arising from reliance on it without independent verification. Price indications on the site are indicative and are not quotations. A binding price comes only in a written proposal. We are not responsible for the content of external sites we link to. We do not guarantee uninterrupted availability of the site itself.
Nothing in this Part A excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded.
Publisher details
- Publisher
- Redcubical Systems Private Limited
- Registered office
- Dev Heights, First Floor, Aman Vihar, Sahastradhara Road, Dehradun, Uttarakhand 248001, India
- Corporate Identity Number
- [Company to confirm before publication]
- GST registration
- [Company to confirm before publication]
- Contact
- nitesh@redcubical.com
- Telephone
- +91 90687 14658
- Effective date
- 1 September 2026
- Version
- 1.0
- Privacy
- Privacy policy
- Data protection
- DPDP Act compliance
- Complaints
- Grievance officer
Part B
Engagement terms summary, and what governs the work
This part is a plain-language summary of our standard negotiating position so you can assess it before a draft arrives. It is not the contract.
What actually governs a Redcubical engagement?
Delivery work is governed by a signed master services agreement, one or more statements of work, and where personal data is involved a data processing agreement. Those documents prevail over this summary and over anything else on this website. Where a term below is inconsistent with your signed contract, the signed contract applies without exception.
| Document | What it covers | Precedence |
|---|---|---|
| Statement of work | Scope, deliverables, acceptance criteria, named team, timeline, price and payment schedule for one piece of work | 1. Highest, for anything specific to that work |
| Data processing agreement | Roles, instructions, security measures, subprocessors, transfer mechanism, breach notification and deletion | 2. Prevails on data protection matters |
| Support or service level agreement | Severity definitions, response and restoration targets, availability target, reporting and credits | 3. Prevails on support matters |
| Master services agreement | The framework: IP, confidentiality, liability, insurance, termination, non-solicitation, governing law | 4. Applies to everything not varied above |
| This page | Website terms, and an informational summary of the above | 5. Lowest. Never overrides a signed document |
We are content to work on your paper rather than ours, and roughly half of our enterprise engagements are signed on the client template. Where your template conflicts with something we cannot accept, we mark it up and explain why rather than signing and hoping the clause is never tested.
Scope and change control
Scope is defined in the statement of work with acceptance criteria per deliverable. Anything not listed is out of scope. Change follows one route: a written change note stating the change, the effect on effort, the effect on price and the effect on the delivery date, approved by both sides before work starts on it.
Clarifications that do not add effort are absorbed at no charge, and we do not treat every question as a billable change. If the change queue grows quickly, we treat that as evidence the original scope was wrong and propose re-baselining rather than accumulating variations.
Fees and payment
Fees are stated in the statement of work as a fixed price, a capped time-and-materials ceiling, or a monthly team rate. Invoices are payable within 30 days of invoice date where these summary terms apply; individual statements of work commonly specify 15 days, and the statement of work prevails.
Team-based work is invoiced monthly in advance; fixed-scope work against milestones, typically 20 percent on mobilisation and the balance across three to five acceptance gates. Currencies are USD, GBP, EUR, AED or INR, quoted and invoiced in the same currency for the life of the contract. Late payment attracts interest at a rate stated in the contract, and we may suspend work after written notice on an invoice more than 30 days overdue. We do not exercise a lien over your source code, because it is in your repositories.
Part B continued
Confidentiality, warranties, liability and insurance
| Term | Our standard position | Common variation |
|---|---|---|
| Confidentiality | Mutual, surviving 5 years after termination and indefinitely for trade secrets and personal data. Individual undertakings from every person with access | Perpetual mutual confidentiality where your policy requires it |
| Data protection | A data processing agreement wherever personal data is involved, with named subprocessors, EU standard contractual clauses or the UK addendum, and 24-hour breach notification to you | Your DPA template, marked up where a clause is not something we can actually perform |
| Warranties | Services performed with reasonable skill and care by suitably qualified personnel; deliverables conform to accepted acceptance criteria; 30-day free defect remediation after each milestone acceptance | A 90-day warranty period on fixed-scope programmes |
| Liability cap | Aggregate liability capped at fees paid under the relevant statement of work in the 12 months before the claim | A multiple of annual fees, or a fixed sum, agreed case by case |
| Uncapped heads of liability | Death or personal injury from negligence, fraud, wilful misconduct, breach of confidentiality, breach of data protection obligations, and our IP infringement indemnity | Data protection liability capped separately at a higher figure |
| Excluded loss | Indirect and consequential loss, loss of profit, revenue, anticipated savings, goodwill or data, in each case excluded on both sides | Direct loss of data expressly included where we operate the backups |
| IP indemnity | We indemnify you against third-party claims that a deliverable infringes their intellectual property, subject to prompt notice and control of the defence | A cap on the indemnity at a multiple of fees |
| Your indemnity to us | Against claims arising from materials, data or instructions you provide, and from your use of a deliverable outside the agreed purpose | Mutual and reciprocal in scope |
| Insurance | Professional indemnity and cyber liability cover maintained throughout the engagement. Insurer [Company to confirm before publication]. Limits of indemnity [Company to confirm before publication] | Certificate of currency provided at contract stage on request |
| Force majeure | Neither party liable for delay caused by an event beyond reasonable control, with mitigation duties and a right to terminate if it runs beyond 60 days | 30 days where your business cannot tolerate a longer suspension |
These are starting positions, not ultimatums. The cap is the term most often negotiated, and we will move on it where the commercial value of the engagement justifies the risk. What we will not do is accept unlimited liability for consequential loss, because no supplier of our size can honour that and pretending otherwise would be dishonest.
Part B continued
People, subcontracting, termination and exit
Non-solicitation
Mutual, for twelve months after an individual stops working on your account. It does not prevent you hiring someone who applies to a public advertisement, and it does not prevent anyone leaving.
Where you want to convert one of our engineers to your own payroll, the contract sets a buy-out fee, typically 40 to 50 percent of that engineer’s annual fixed pay, and we will not obstruct a move someone genuinely wants. We think it is fairer to name a number than to rely on a clause that quietly makes the hire impossible.
Subcontracting
We do not subcontract delivery. Every engineer is our employee, working from our Dehradun or Bengaluru offices, with an individual NDA and IP assignment in place before access is granted. No contractor marketplaces and no partner bodyshops.
Where a genuinely specialist third party is needed, for example a penetration testing firm or a code escrow agent, we name them, obtain your written approval, and flow down equivalent confidentiality and security obligations. Cloud and tooling vendors are disclosed as subprocessors in the data processing agreement rather than treated as subcontractors.
Part C
Disputes, governing law, notices and changes
| Option | Governing law | Forum | Typically chosen by |
|---|---|---|---|
| India | The laws of India | Exclusive jurisdiction of the competent courts at Dehradun, Uttarakhand | Indian clients, and smaller engagements where neither side wants arbitration costs |
| England and Wales | The law of England and Wales | Exclusive jurisdiction of the courts of England and Wales | UK and most European clients |
| Singapore arbitration | As agreed, commonly Singapore or English law | Arbitration in Singapore under the SIAC Rules, one arbitrator, proceedings in English | Gulf, Asia-Pacific and Australian clients, and larger programmes |
Whichever option applies, the escalation ladder comes first: the delivery leads attempt resolution within 10 business days, then a founder and your executive sponsor within a further 10, then formal proceedings. Neither party is prevented from seeking urgent injunctive relief in any competent court, particularly to protect confidential information or intellectual property.
Notices
Contractual notices must be in writing to the addresses in the master services agreement, by email with delivery confirmation and by courier for termination or breach notices.
Our address for notices is Redcubical Systems Private Limited, Dev Heights, First Floor, Aman Vihar, Sahastradhara Road, Dehradun, Uttarakhand 248001, India, marked for the attention of the Head of Global Engagement, with a copy by email to nitesh@redcubical.com. Notice by email alone is effective for day-to-day matters but not for termination, breach or a claim.
Answers
Contract questions
Do these terms govern our software development engagement?
No. Actual delivery work is governed by a signed master services agreement and a statement of work, which prevail over anything on this page. The engagement summary here describes our standard negotiating position so you know what to expect before you receive a draft. Where the two differ, the signed contract wins in every case.
When does intellectual property in the work transfer to us?
On creation, not on final payment, which is deliberately more generous than the market standard. Code sits in your repositories under your organisation from the first commit and every engineer signs an individual assignment. Where we reuse our own pre-existing library we name it and grant you a perpetual, irrevocable, royalty-free licence rather than leaving a dependency you cannot use.
What is the limitation of liability in your standard contract?
Our aggregate liability is normally capped at the fees paid under the relevant statement of work in the twelve months before the claim. Certain heads of liability are excluded from the cap entirely, including death or personal injury caused by negligence, fraud, wilful misconduct, breach of confidentiality, and our indemnity for third-party intellectual property infringement.
Which law governs your contracts?
It depends on what we agree. Three options are commonly used: Indian law with exclusive jurisdiction in the courts at Dehradun, the law of England and Wales, or arbitration in Singapore under the SIAC rules. UK and EU clients most often choose England and Wales; Gulf and Asia-Pacific clients most often choose Singapore arbitration.
Do you charge for changes to an agreed scope?
Only where the change adds effort, and only after you have approved a written change note stating the effect on cost and on the delivery date. Clarifications that do not add effort are absorbed. We do not run a change-request business, and if the change request queue starts growing quickly we treat that as evidence the original scope was wrong.
Can we use your name and logo as a reference?
Yes if you wish to, and we will not use yours without your written permission. Our case studies describe clients generically, for example a UK insurance broker, unless a client has agreed in writing to be named. If you have already granted permission and change your mind, email nitesh@redcubical.com and we remove the reference within five business days.
Ask for the contract set before you need it
We will send the master services agreement, statement of work template and data processing agreement for review at any point, including before a proposal. Reading them early is the cheapest due diligence available.