Product portfolio · Four systems in production
We carry our own pager, bill and support queue
Redcubical Systems Private Limited operates four commercial software products: HealHub, Suraksha, Vedant and HealHub Nexus. All four serve the Indian market. We build them, run them, support them and pay their cloud bills — which is why our advice on regulated data, live migrations, reliability and AI unit economics comes from experience rather than a slide deck.
- HealHub in commercial production since 2023
- Suraksha, Vedant and HealHub Nexus launched in 2025
- DPDP Act 2023 compliance and Indian data residency across the portfolio
- Every product has taught us something we now apply to client work
- Products live
- 4
- First commercial launch
- 2023
- Availability target
- 99.95%
- Engineers on staff
- 40+
Overview
What we build for ourselves
Three of the four sit inside Indian healthcare, because that is the domain we started in and the domain we understand well enough to be opinionated about. The fourth, Suraksha, came out of watching fraud patterns hit the same users.
The portfolio in four sentences
Four products, all Indian-market, all operated by us rather than licensed from someone else. HealHub runs clinics. Vedant is the AI receptionist that sits in front of HealHub. HealHub Nexus connects verified doctors for referrals and visiting consultancy. Suraksha protects consumers from scam calls, voice clones, phishing and UPI fraud.
| Product | What it does | Live since | Market | Indicative pricing |
|---|---|---|---|---|
| HealHub | Clinic management: patient records, appointments, billing, prescriptions, analytics | 2023 | Indian clinics and small multi-speciality groups | From INR 999 per month |
| Suraksha | Consumer anti-fraud: scam calls, voice-clone analysis, phishing scanning, UPI transaction lock | 2025 | Indian consumers and households | About INR 899 individual, INR 1,999 Family Shield, per year |
| Vedant | Life-size AI receptionist: check-ins, bookings, routine queries, real-time HealHub sync | 2025 | HealHub subscriber clinics only | Add-on to a HealHub subscription |
| HealHub Nexus | Credential-verified doctor network: structured referrals, visiting-consultant marketplace | 2025 | Registered practitioners in India | Verification-gated, tiered by practice size |
Pricing shown is indicative and changes. Confirm current pricing directly for the product concerned. HealHub is published at healhub.in.
Product 01 · Healthcare SaaS · Live since 2023
HealHub — clinic management for Indian healthcare
What is HealHub
HealHub is clinic management software for Indian healthcare providers, in commercial production since 2023. It covers patient records, appointment scheduling, billing, digital prescriptions and practice analytics in one system, with encryption, role-based access, audit logging and DPDP Act 2023 compliance built in rather than bolted on afterwards.
The problem HealHub solves is unglamorous. A typical Indian clinic runs on a paper register, a spreadsheet for billing, a WhatsApp thread for appointments and a prescription pad. Nothing reconciles. Ask the owner how many patients returned within ninety days and there is no answer available at any price. HealHub replaces that with one record per patient and one ledger per clinic.
It is deliberately built for the constraints of Indian practice rather than a Western EHR translated into rupees: intermittent connectivity, low-cost Android hardware at the front desk, receptionists rather than trained clinical coders doing data entry, and a price point where INR 999 a month is a genuine decision for a single-practitioner clinic.
Where HealHub is the wrong choice
It is not a hospital information system. If you are running inpatient wards, operating theatres, a blood bank and an insurance claims desk across several hundred beds, you need a hospital-grade HIS and we will tell you so. HealHub is built for outpatient practice, from a single practitioner up to a mid-sized multi-speciality group.
HealHub at a glance
- Category
- Clinic and practice management
- Live since
- 2023, commercial production
- Site
- healhub.in
- Encryption at rest
- AES-256
- Encryption in transit
- TLS 1.3
- Access control
- Role-based, least privilege by default
- Auditability
- Append-only audit log on clinical records
- Regulatory
- DPDP Act 2023 compliance
- Data residency
- Indian servers only
- Indicative pricing
- From INR 999 per month
What the product does
- Patient records. One longitudinal record per patient: demographics, history, allergies, visit notes, uploaded investigations, prescription history.
- Appointments. Slot and queue management for walk-in-heavy Indian practice, with reminders and no-show tracking.
- Billing. Consultation and procedure billing, part payments, discounts with an approval trail, and daily reconciliation the clinic owner can actually read.
- Prescriptions. Structured digital prescriptions with a drug list, reusable templates and printable and shareable output.
- Analytics. Footfall, revenue per practitioner, repeat-visit rate, top presenting complaints, collection lag.
How it is secured
- AES-256 at rest on databases, object storage and backups, with keys held in a managed key service rather than in application configuration.
- TLS 1.3 in transit everywhere, with older protocol versions disabled rather than merely deprecated.
- Role-based access control so a receptionist can see the appointment book without seeing clinical notes.
- Audit logging on every read and write to a clinical record, retained and queryable.
- DPDP Act 2023 obligations implemented as product behaviour: consent capture, purpose limitation, data-principal access and erasure requests, breach notification workflow.
- Indian data residency. Patient data does not leave Indian infrastructure.
Product 02 · Consumer security · Live since 2025
Suraksha — AI fraud protection for Indian consumers
What is Suraksha
Suraksha is an AI-powered anti-fraud application for Indian consumers, launched in 2025. It detects scam calls, analyses suspected AI voice clones, scans phishing links and malicious URLs, checks whether your details appear in known data breaches, and puts a verification step in front of UPI payments through an overlay above PhonePe, Google Pay, Paytm and BHIM.
Indian digital fraud has moved faster than Indian digital literacy. The pattern is consistent: a call that impersonates a bank, a courier company, a police officer or a relative in distress, followed by urgency, followed by a UPI payment the victim authorises themselves. Because the victim authorises it, the traditional fraud controls on the bank side largely do not fire.
Suraksha therefore intervenes at the two points where the victim still has agency: while the call is happening, and in the second before the payment is confirmed. The UPI transaction lock is the feature that does most of the work — an overlay that appears above the payment application and asks the user to confirm against the red flags detected in the preceding minutes.
What Suraksha does not do
It does not hold your banking credentials, initiate payments, or have account-level access to your bank. It cannot recover money already sent. And it cannot stop a determined user from overriding a warning, which is the honest limit of every consumer security product ever shipped.
Suraksha at a glance
- Category
- Consumer fraud and scam protection
- Live since
- 2025
- Platforms
- Android and iOS
- Individual tier
- About INR 899 per year
- Family Shield tier
- About INR 1,999 per year
- UPI apps covered
- PhonePe, Google Pay, Paytm, BHIM
- Emergency number
- National Cybercrime Helpline 1930
- Market
- India
| Capability | How it works | Where it is weak |
|---|---|---|
| Scam call detection | Reputation data plus on-device signals on call patterns, number characteristics and conversational markers associated with known fraud scripts | A brand-new number running a novel script has no reputation history to flag |
| AI voice-clone analysis | Acoustic analysis for synthesis artefacts in a suspected cloned voice, used on the "relative in distress" pattern | Detection confidence falls on poor-quality mobile audio, and generation quality keeps improving |
| Phishing and URL scanning | Link inspection against threat feeds plus structural heuristics for lookalike domains and fake payment pages | Freshly registered domains can beat feed propagation by hours |
| Data-breach exposure checking | Checks whether a user identifier appears in known breach corpora and prompts credential rotation | Only covers breaches that are publicly known; absence of a match is not proof of safety |
| UPI transaction lock | A verification overlay above PhonePe, Google Pay, Paytm and BHIM that surfaces detected red flags before payment confirmation | The user can dismiss it. Under sustained social-engineering pressure, some will |
| Behavioural red-flag detection | Correlates the sequence — unknown call, then a link, then a first-time payee, then urgency — rather than judging each event alone | Needs a few signals to correlate; a single-step scam gives it less to work with |
We publish the weaknesses column deliberately. A security product that only lists strengths teaches users to trust it further than it deserves, and over-trust is itself a fraud vector.
Product 03 · Applied AI · Live since 2025
Vedant — a life-size AI receptionist for clinics
What is Vedant
Vedant is a life-size AI receptionist for clinics, launched in 2025. It handles patient check-ins, appointment bookings and routine queries in conversation, writes everything into HealHub in real time, and is available 24 hours a day. It is offered exclusively to HealHub subscribers, because the value comes from that live synchronisation rather than from the conversation alone.
The front desk of a busy Indian clinic is the operational bottleneck. One receptionist manages a queue, a phone that never stops, walk-ins, payment collection and a doctor asking where the next file is. The predictable result is that the phone loses. Calls go unanswered, bookings are not made, and the clinic never finds out what the missed revenue was.
Vedant takes the repetitive share of that load: who is next, has the patient arrived, what are the timings, is the doctor in today, book me a slot next Tuesday. It does not replace the receptionist. It removes enough interruptions that the receptionist can do the parts requiring judgement.
The honest boundary
Vedant does not give clinical advice, triage symptoms, or interpret results. Those are deliberate hard stops in the system, not features awaiting a roadmap slot. Anything outside the booking and information envelope is handed to a human, and the handover is logged.
Vedant at a glance
- Category
- Conversational AI receptionist
- Live since
- 2025
- Availability
- 24 hours a day
- Integration
- Real-time synchronisation with HealHub
- Eligibility
- HealHub subscribers only
- Handles
- Check-ins, bookings, rescheduling, routine queries
- Never handles
- Clinical advice, triage, result interpretation
- Market
- India
- Model tiering. Route by intent complexity. Most clinic conversations are four intents wide and do not need a frontier model.
- Prompt caching. Cache the stable prefix. On a long system prompt this is the single largest saving available.
- A cost-per-interaction budget agreed before build, treated like a latency budget: a design constraint, not a monthly surprise.
- Deterministic fallbacks. When the model is unavailable or uncertain, the flow degrades to a menu rather than to an apology.
- Transcript review. Sampled conversations reviewed weekly against the intents they were meant to resolve.
- A hard human handover path for everything outside the envelope, logged so the clinic can see what Vedant refused.
Product 04 · Professional network · Live since 2025
HealHub Nexus — a credential-verified network for doctors
What is HealHub Nexus
HealHub Nexus is a credential-verified professional network for doctors in India, launched in 2025. Every profile is credential-checked before it goes live. It supports structured patient referrals with outcome tracking, a visiting-consultant marketplace, and collaboration across Allopathy, Ayurveda and Homeopathy practitioners who otherwise rarely share a professional space.
Referral in Indian outpatient care happens on WhatsApp and on a handwritten chit. There is no record of who referred whom, no way to close the loop on what happened to the patient, and no reliable signal about whether the practitioner on the other end holds the registration they claim. Nexus adds structure to all three.
The visiting-consultant marketplace addresses a specific Indian pattern: a clinic that needs a cardiologist one afternoon a week, and a cardiologist with an afternoon to fill. That match currently happens through personal networks, which means it does not happen at all for practitioners without one.
Bridging Allopathy, Ayurveda and Homeopathy is the deliberately awkward part. These communities are professionally separate and sometimes mutually sceptical. Nexus does not adjudicate between systems of medicine. It verifies that a practitioner is registered in the system they claim, states which system that is on every profile, and lets practitioners decide who they want to work with.
Nexus at a glance
- Category
- Verified professional network
- Live since
- 2025
- Verification
- Credential check before profile activation
- Referrals
- Structured, with outcome tracking
- Marketplace
- Visiting-consultant sessions
- Disciplines
- Allopathy, Ayurveda, Homeopathy
- Market
- India
Transferable experience
What running our own products changes about our client advice
Every item below cost us money before it became a principle. That is the only reason we hold to them when a client would prefer a shorter plan.
The short version
Five things: we cost the support function into the plan instead of treating it as post-launch, we insist on a parallel run when replacing anything that takes money, we put cloud cost guardrails in before the first workload, we design LLM model tiering and caching on day one, and we treat verification and moderation as ongoing operational load rather than a build task.
| Product | What it taught us | How that changes our advice to you |
|---|---|---|
| HealHub | Pager duty is a staffing problem, not a tooling problem. Our first on-call rota was three people and it was unsustainable inside two months. Alert volume, not incident count, is what burns a team out. | We size the on-call rotation and its cost in the delivery plan, insist every alert has a runbook, and treat more than two pages a shift as a fault in the alerting rather than in the engineer. |
| HealHub | Migrating live clinical and booking data is nothing like migrating a test dataset. Our first significant schema change needed a rollback because a legacy record shape we had never seen appeared in production. | Parallel run, reconciliation on every migration touching revenue or clinical data, and a rehearsed rollback before cutover. We refuse big-bang cutovers on live systems even when they are cheaper to quote. |
| HealHub | Support queues tell you what the product actually is. A third of our early tickets were not defects, they were one confusing screen at the front desk. | We instrument support categories from launch and feed them into the backlog as first-class input. A support queue is the cheapest usability research available and most projects throw it away. |
| Suraksha | Consumer-scale machine learning on a bootstrapped budget forces genuine decisions about what runs on the device and what runs in the cloud. Inference cost per user is a product constraint. | We model unit economics per user or per transaction before choosing an architecture, and we push inference to the edge where latency and cost both argue for it rather than defaulting to a hosted endpoint. |
| Vedant | LLM unit economics will quietly destroy a product margin. Sending every turn to a frontier model was correct engineering and wrong business, and we did not notice until the invoice. | Model tiering, prompt caching and a cost-per-interaction budget appear in the design document, not the optimisation phase. We will quote the cheaper architecture even when the expensive one is easier to build. |
| Vedant | Cloud bills grow through defaults, not decisions. Idle non-production environments, unbounded log retention and an over-provisioned baseline accounted for more of our early spend than the workload did. | Tagging, budgets, anomaly alerts and non-production shutdown schedules go in before the first production workload. Retrofitting cost governance onto an untagged estate is roughly three times the work. |
| HealHub Nexus | Trust features are operational commitments. Credential verification is not a build task that finishes; it is a queue with a headcount attached, forever. | When a client asks for verification, moderation or a trust badge, we quote the ongoing operational cost alongside the build, and we say plainly if the growth model cannot absorb it. |
These are our own operating experiences, described without client involvement. Where a lesson appears in a client engagement, it is anonymised in our case studies.
Answers
Questions about our products
What products does Redcubical Systems own and operate?
Four. HealHub is clinic management software, live commercially since 2023. Suraksha is a consumer anti-fraud application launched in 2025. Vedant is a life-size AI receptionist for clinics, also 2025. HealHub Nexus is a credential-verified professional network for doctors, 2025. All four are built, run, supported and paid for by us.
Are these products available outside India?
No, and we are not going to pretend otherwise. All four are built for the Indian market: Indian regulatory requirements, Indian payment rails, Indian clinical workflows and Indian price points. They are not global platforms and we do not market them as such. What travels internationally is the engineering experience of running them, which is what our services clients buy.
How much does HealHub cost?
Indicative pricing starts from INR 999 per month for a single-practitioner clinic, and rises with practitioner count, location count and the analytics tier. Because pricing changes and depends on configuration, treat that figure as a starting point rather than a quote and confirm current pricing at healhub.in.
Can Redcubical build a product like these for my organisation?
Yes, and that is most of what we do. Our services business exists because clients saw what we had built for ourselves and asked us to do the equivalent for them. The difference between us and a pure services vendor is that we have already paid for the mistakes in regulated data handling, live migrations, support queues, cloud bills and LLM unit economics.
Does using Suraksha mean Redcubical can see my bank transactions?
No. Suraksha places a verification overlay above UPI applications and inspects the transaction context presented to the user. It does not hold banking credentials, does not initiate payments and does not have account-level access to your bank. Detection models that can run locally run locally, which reduces both latency and the amount of data leaving the device.
Is Vedant available to clinics that do not use HealHub?
Not at present. Vedant writes check-ins, bookings and patient queries straight into HealHub in real time, and that integration is what makes it useful rather than a novelty. Building and supporting connectors for every other practice management system in India is not something a company our size can do well, so we have not tried.
What has running your own products actually changed about how you advise clients?
Concretely: we now put cloud cost guardrails in before the first workload rather than after the first invoice, we design LLM model tiering and prompt caching on day one, we insist on a parallel run for any replacement of a live revenue system, and we cost the support function into the delivery plan instead of treating it as somebody else's problem after go-live.
Want the same engineering on your product
You will speak to an architect who has operated a product in production, not a salesperson working from a capability matrix. If the honest answer is that you should build less than you planned, that is the answer you will get.